F.A.Q.

Pinned Questions 📌

I know i'm pretty deep on a chai website, but what is chai exactly? 😳

Chai is a beverage traditional to India. It is deeply ubiquitous to cultural life in India. Chai, in its simplest form is tea, select spices, water, and milk brewed together all at the same time. Outside of a traditional black tea, typical ingredients might include cardamom, cinnamon, ginger, cloves, black pepper, fennel, star anise, and nutmeg - among many others. Our Chai is designed to be highly balanced - we aim for a robust cinnamon flavor, rich earthiness from our premium-grade tea, floral brightness from our cardamom, with a spice bite from our ginger, and a peppery lightness in our black pepper. Honestly good chai is robust, complex, and warming.

What makes your chai special? 🚀

We specialize in Chai with bold, robust flavor and we see ourselves as an authentic "street-chai" drawing our inspiration from the Chaiwallahs of India. We use premium ingredients meticulously selected for their quality. Our chai comes without sugar, additives, or chemicals. This means you have complete control over how to sweeten your Chai - and never have to worry about drinking bad stuff. All in all, we know most chai out there is just a ghost of what great Chai can be. We're here to make great chai taste easy to have from the comfort of your home.

Where can I find your chai? 📍

We sell our Chai here on our online store, on Amazon.com, and in local retailers with more options coming soon!

How do I track my order? 📦

Click Here to Track Your Order. In some instances, it may take up to 48 hours for tracking to populate.

Do you offer free shipping? 💰

Yes! Add at least $30 of products to your cart and you will automatically receive free shipping.

About Chai For

Why the name "Chai For?"

We began as a beverage company, exclusively offering Chai meant to be savored on the spot. Our original vision was to imprint each cup with "Chai For," leaving space for your name below. Always evolving, we've transitioned towards a focus on empowering you to craft your Chai experience at home. Our commitment to quality remains steadfast—we exclude the unnecessary gross things found in other U.S. Chai. Now, our Chai is a canvas for your creativity: hot or cold, your choice of sweetener, your preferred milk. It's the epitome of customization because Chai For is truly... For You.

Why "Chai Till I Die"

We love our slogan "Chai Till I Die" as a testament to our unwavering focus. Exceptional, flavorful, high-quality Chai defines us from start to finish. It's not just where we began; it's our perpetual commitment. Chai isn't just something we sell; care for the craft and unyielding love for it is at the heart of who we are.

Why the black, white, and pink colors?

In our early days, our Chai found its home in bustling farmers markets filled with earthy tones—greens, oranges, deep reds, and browns. Amidst this natural color palette, we sought to distinguish ourselves. We also recognized that our Chai was not what most people know Chai to be—it was bold, stark, real, honest, simple. From the beginning, our core brand colors were chosen to reflect this ethos, a vibrant blend of black, white, and pink that mirrors the uniquely bold, vibrantly flavorful quality of our exceptional Chai.

Do you have a storefront?

😉. So, what, you got a crystal ball or something? 🔮. Sign up for our newsletter for updates.

What makes your chai special?

We specialize in Chai with bold, robust flavor and we see ourselves as an authentic "street-chai" drawing our inspiration from the Chaiwallahs of India. We use premium ingredients meticulously selected for their quality. Our chai comes without sugar, additives, or chemicals. This means you have complete control over how to sweeten your Chai - and never have to worry about drinking all that bad stuff found in other Chai. All in all, we know most chai out there is just a ghost of what great Chai can be. Our singular focus is to make great chai easy to enjoy from the comfort of your home.

Before I've Ordered Online

Can you ship to a P.O. Box?

👍

Do you ship outside the U.S.?

Not yet.

What is the shelf life on the chai blends?

2 Years! 🎉 It goes a long way if you keep the chai blend in a dry, sealed storage away from direct sunlight.

I heard you have decaf chai. Is that true?

Yes! We offer a flavor-packed decaf chai. In fact, it has zero difference in flavor from our traditional chai. Don't believe us? Our bundle and save gives you the chance to try them both.

I'm looking for sugar-free chai. You got any?

Sugar-free Chai is kind of our specialty 🏅! By omitting sugar from the equation in all of our products, we empower you to customize the sweetness exactly to your liking—whether it's with your preferred sweetener, a hint of natural sweetness, or opting for no sweetness at all! If you want an alternate sugar, check out our sweetener guide on our how-to page.

What is bundle and save?

Bundle and Save is a way to purchase multiple Chai blends at a discounted price. Check out all of our bundles!

Do you offer free shipping?

Yes! Add at least $30 of products to your cart (before tax) and you will automatically receive free shipping.

After I've Ordered Online

How do I track my order?

Click Here to Track Your Order. In some instances, it may take up to 48 hours for tracking to populate.

How do you ship my order?

Right now, we offer standard shipping through USPS. Soon, we will launch an expedited shipping option.

Something is wrong with my order, what can I do?

Contact Us! It would be our honor to assist you.

How do I make chai at home?

Check out our How To page for instructions, videos, and extra chai-making tips to take your chai to the next level.

I would like to return my order.

Before you return:

  1. Be sure you're making our Chai the recommended method by following these instructions.
  2. Consider any of our enhancements offered in our brewing tips page.
  3. You may find use of your Chai yet - did you know you could get creative in the kitchen with our chai spices using our recipes blog?

We’re unable to refund or accept returns for orders of Chai. However, we are able to refund returned, unused merchandise.

Please see our refund and return policy here.

Subscriptions

What are the benefits of a subscription?

With subscriptions we'll make sure you'll never run out of Chai again! Because you decide the frequency of your delivery, we'll have it shipped to you on your schedule. From there, benefits include:

  • GREAT CHAI: All the benefits of our very real, very tasty chai.
  • SAVE TIME: Chai delivered to your door
  • CONVENIENT: No need to come back to place a new order
  • FREE SHIPPING: All subscriptions receive automatic free shipping.
  • DISCOUNTS: Discounted from our full-priced Chai
  • MORE DISCOUNTS: Extra discounts to unlock!

Tell me more about gifting subscriptions!

Gifting subscriptions enable you to purchase a Chai subscription as a gift for the chai-lover in your life. To place a gift-subscription, you can simply use the address of the recipient instead of your own. If you would like to have the gift subscription delivered to you the first time (for the gift-surprise element!) then simply use your own address and when you're ready, come back in and change the destination address for future deliveries!

What is the Subscriber Loyalty Benefit? .

We ❤️ chai lovers. As such, when you stick with our subscription for two orders, then beginning on the third order, we'll automatically upgrade you to 15% off. That's right - simply allow the first two scheduled orders to occur and the third and beyond will upgrade to 15% Off!

Which delivery frequency should I choose?

We offer 2, 4, and 8 week subscriptions.

2 is a great option for a daily Chai drinker or someone making Chai for a lot of people!

4 is better for someone who drinks Chai a few times per week.

8 is best for the occasional chai drinker!

How do I make changes to my subscription?

Subscribers have complete control to update any subscription any time.

Here's some cool things you can do to control your subscription:

  • Pause/Resume/Cancel Subscription
  • Skip or Delay an upcoming scheduled order
  • Request upcoming subscription order early
  • Add/Remove products
  • Change quantity desired
  • Update payment
  • Update address
  • Add special order notes
  • Reactivate a Cancelled Subscription

Upon purchase of your subscription, an email will be sent to the email address you provided at checkout [be sure to check spam!]. From the link provided, you'll be able to manage your subscription as described above.

Wholesale and Collaborations

I would like to offer Chai For in my cafe, restaurant, or other food establishment.

We are ready and able! Check out our wholesale page and/or send us a note at hello@chaifor.com.

I would like to sell your retail chai packs in my store.

We offer our Chai Kits wholesale to retailers. We do not offer consignment wholesale. When you're ready, check out our wholesale page and/or send us a note at hello@chaifor.com.

I would like to partner with Chai For for a collaboration

Great! We have partnered with the likes of Ginger's Revenge for Dirty Chai Ginger Beer, Northwood Cider Co for Chai Cider, Dare Vegan Cheese for Chai Cheesecake, and Gospel Ice Cream for Chai Ice Cream. We love collaborations so much that we offer special collaboration pricing! When you're ready, check out our wholesale page and/or send us a note at hello@chaifor.com.

Allergens and Dietary Notes

ALLERGEN NOTICE

Our products are crafted and packaged without the inclusion of key known allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, gluten, soy, and sesame. While our production facility is shared with other companies that may handle allergens, rest assured, Chai For does not share production equipment with them. Furthermore, we strictly adhere to the guidelines outlined by US FALCPA and the FASTER Act, implementing thorough cleaning and testing protocols to prevent cross-contamination as supervised by trained and certified food handlers.

Is your chai gluten free?

Yes - our Chai products are gluten free. We are in progress for official gluten-free certification.

Is your chai vegan?

Yes - our Chai products are vegan. We are in progress for official vegan certification.

But is there secretly milk in this product?

Chai For spice mix products contain zero milk, dairy, or lactose ingredients. Sadly, there are companies selling (fake!) Chai with ingredients like "sodium casienate" which is a milk derivative 🐄👎. We're not one of those companies. We promise.

You claim 100% all-natural - but not organic, why?

Certification from the most reputable organic certifying bodies necessitates a rigorous three-year assessment of our sourcing and products. Currently, we're in the initial phase of this commitment, diligently adhering to certifying procedures. While organic certification is pending, be assured that all of our products contain only 100% natural ingredients, reflecting our unwavering dedication to quality and authenticity.

Are there health benefits to chai?

Featuring the powerful quartet of cinnamon, cardamom, ginger, and black pepper, Chai offers many documented health benefits. As an invigorating blend of spices, Chai promotes digestion, boosts metabolism, and provides antioxidant-rich support, creating a delightful, aromatic elixir that's not just flavorful but also a nourishing addition to your wellness routine.

Is chai a good substitute for coffee?

Oh yeah! Many of our Chai drinkers switched to Chai because they were tired of the jitters, crashing, headaches, and other things that come with drinking coffee (💩 - ya know?)! Chai contains 1/3 the caffeine of coffee and, on the whole, tea is known to have a slower, more delicate caffeine release.

DISCLAIMER: These statements have not been evaluated by the Food and Drug Administration. These claims are not intended to diagnose, treat, cure, or prevent any disease.